Enhance the customer experience and improve the efficiency and quality of your contact centers with a powerful customer relationship and business management tool. Inter-Tel Contact Center Suite gives your agents and staff powerful tools for handling and routing calls, e-mails, faxes and text messages from a standard PC, while providing your managers better insight into traffic and operations. Scalable to fit businesses of any size, the Inter-Tel Contact Center Suite is an ideal solution for optimizing a single large call center, coordinating operations across any number of distributed facilities, or within an individual department or workgroup.